How To Inspire Hotel/Restaurant Employees To Perform Better (Fast!)

Unfortunately your training employees maybe saying all the right things in front of you and then injecting less than flattering remarks or “pregnant pauses” when you or your managers step away.

Because most employees use their jobs to accomplish other goals, they are less invested with you to begin with and don’t value your business the way that you need them to. When these employees train new people they are quick to point out managerial and operational problems, highlighting everything that may be wrong with your business and sharing with the new employee that they are only at your business in order to get to their end goal, shaking the confidence of the new employee and changing his or her perception that this is not the best place to work.

It is a frustrating scenario for everyone involved and dealing with it myself for several years this is what I came up with and wrote for my fellow managers:

Try telling your hotel or retail employees (Or your entire restaurant FOH staff) “How you train new employees will directly impact your income and how hard you have to work every day. Would you like to correct fewer mistakes, enjoy a fun upbeat team environment, make twice as much money and have a more solid co-workers supporting you 100% of the time? It’s all in how you train your new hires.

Training is everything and the more you train new hires to appreciate your restaurant, hotel or retail business, it’s owner, managers and the existing team, the more you are actually training them to support you, make money FOR you and bolster you when you need help. If you train new employees that yours is an average business, restaurant or hotel with short comings, has short-tempered co-workers, shortsighted managers, bad staff meals, inconsistent or slow kitchen staff, inattentive or micromanaging owners or managers, and ignored equipment repairs, you will actually be doubling your own work load and you don’t even know it. You will actually be training your new team to bring you down when you need to be brought up the most.

If you incorporate eye-rolling or sarcastic remarks in your training you are actually teaching any new hire to work less, feel unenthusiastic, sell less, create short-cuts, look for ways to create smoke or text breaks instead of keeping side-work, customers and sales flowing or ever helping you when you need it.

You will make less money and work harder, longer hours and leave with less energy and enthusiasm for your family and life goals when you train with indifference or disdain.

New hires will be less effective and less effective, less productive and actually cost you time and money when you highlight anything but the very best of the business. You actually control the mood, spirit and income of the entire restaurant or hotel when new employees are in your hands. You should not take this responsibility lightly.

Showing new hires the tricks to check your phone mid-shift, chew gum, be disrespectful to managers, slack off, “cheat the clock” or in restaurants: stand in front of a computer when you have no orders to put in instead of helping to run food or drinks or engage new guests in order to book future reservations speaks volumes to the person you are training and the people watching you. When your new co-workers do these things, they will find themselves in “hot-water,” eventually let-go and you will have to start training someone new all over again which means twice as much work before you to get a team-member up and running and contributing equally. Attitude is everything and if you want the absolute most money (even if you only plan to be in this business for another week, train your new employees to appreciate all of the amazing things about your restaurant or hotel. Train them to constantly look for something to do, restock, run, clear, carry, double check or find customers to engage with and get new reservations from will directly create a path for you to be recognized and promoted, supported and thanked instead of watched, checked and micro-managed which is exhausting. Instead, create an environment of positiveness, support and more sales and your new co-worker will make you more money, give you more energy and more advancement plus guarantee you that you are always are welcome back should you ever decide to leave.

Leave the negativity, the side comments, eye-rolling, time stealing to people of less caliber who may just be on their way “out” but don’t know it and focus on the new way people make more money: by being supportive, collaborative exciting one another and showing leadership skills to help create the absolute best and strongest team, workday and bank account. Isn’t that what you want? To make the most money and have the most energy at the end of the day? Then train your new co-worker that this is the absolute best hotel, restaurant or retail store to work for, these are the best people to work with and the best people to work for. The systems that are in place here make it easy to make money, unlike many businesses, this is a well-oiled machine and when all the parts move together it creates amazing experiences, excitement, money, friendships and more customers plus feeds your future dreams. While other businesses come and go, try and fail, offer discounts and Groupons to get customers through the door, if you all work as a positive, polished, customer service focused team, you will never have to worry about looking for and training somewhere else. They can create an ever growing flow of repeat clientele by engaging customers to return, not taking short cuts, pitching and helping the team be better but that can only happen with your supportive, enthusiastic, high-caliber training. With your training they can create bigger spending, nicer, repeat, regular, effortless, fun customers for your team’s entire future.”

Tell your staff to train for the best, expect the best and be the best. How you do anything is how you do everything and training the people around you to create money, time and wealth for themselves and you is what the smart people do. Not so smart people create animosity, hardship and ill-will for themselves and the people around them and subsequently cost themselves money, energy, time and often their own jobs. Help your employees create the best for themselves by being the best and sharing this with your staff.

Tips To Find Cheap Hotels – Pinching Pennies On Travel Accommodation

Finding travel accommodation can be one of the most tedious and time consuming tasks particularly if you want something that matches your budget, your liking and your holiday destination. The internet is one of the best places to find cheap hotels as you get to look at the available options and compare prices for the best deals. But, that’s not the only thing to do to negotiate hotel charges and secure bargains.

Here are tips from seasoned travelers to get the best deals on holiday accommodation.

1. Price Comparison Sites:
Why I suggest going for them is because they aggregate price quotes from varied search engines and display them on their sites. They let you choose your hotel based on the date of travel, the duration of stay and the place of stay. A few also allow you to state the price you are willing to pay and present options based on it. After you get the estimate, you should call in at the hotel to enquire about additional charges.

2. Coupons Books and Daily Deal Sites:
If you are looking to find cheap hotels that do not compromise on comfort or the amenities, try to get a discount. Discount sites and daily deal sites carry coupons and travel deals that you can redeem when you make your reservation. However, you have to be quick in picking them up. You can also get coupon books distributed at convenience stores and rest stops once you arrive. Very often they have better deals than those on the hotel’s website. You might also be entitled to travel discounts if you are a member of an organization.

3. Opt For a Package:
This is like buying in bulk; you get it cheaper even if you are staying at an expensive hotel. It usually includes accommodation, travel, food and other amenities. To get information on the latest packages and deals from your favorite hotel chains, you can sign-up for their newsletters.

4. Visit During Off Season:
If you are on a very strict budget and are finding cheap hotels, it would be best to travel during off-season. To add, you can plan your vacation to cover weekdays. This way you can get an option that matches your pocket without spoiling your holiday experience.

5. Check The Neighborhood:
Finding cheap hotels is not only about locating a hotel with low-priced rooms and amenities. It could also mean getting a hotel in the right location. If you find a cheap hotel, but it is far away from the main center, especially the attractions, all the savings on accommodation will be spent on travel.

6. Travel Reward Points:
This is a scheme offered by most credit card companies today. They give you reward points when you sign up and keep adding to your account every time you shop using their cards. These travel reward points dispense with the need to find cheap hotels. They let you stay at the best places for free or at a fraction of the actual cost.

7. Keep Your Travel Dates Flexible:
You can also get a hotel cheap by keeping your travel dates flexible. Find out which are the best days to stay at a hotel.

8. Go For a Cheap Hotel:
Everything cheap is not bad. There are budgeted hotels that offer clean hotel rooms with the basic facilities to afford a comfortable stay. They only cut out on the extra amenities. If you are on a strict budget, this could be the best option for you.

7 Of the Best Restaurants in Honolulu

Warning: This content could result in severe hunger pains.

The Pig and the Lady is one of the best restaurants in Honolulu. It is the epitome of comfort food at its finest. Their menu changes weekly so be sure to call ahead or go online to find out what wonderful meals they will be serving. The prices are low and the quality is outstanding.

Chef Andrew Le is a man of many talents. He makes an awesome noodle soup. You can eat at the pop up restaurant or at his booth in the farmer’s market. The beef and pork wrapped in a betelnut leaf, also known as heo lo lat, is a notable native dish. It is grilled to perfection and incredibly delicious. If you plan your dining experience on the weekend, you absolutely must try the fries. They are out of this world. There’s a secret to this magical concoction but you’ll have to ask the Chef for the secret.

Another incredible dish you can expect is stew, “Cu Cai Nau Xuon” Braised Spare Ribs & Daikon over jasmine rice. The Daikon is fresh and local. One of “Mama’s” soups is a Bun Bo Hue, a Kauai-raised beef brisket, pork belly noodle soup with pork hock and lemon flavored soup. If you like Pho, you’ll love this specialty. Some other noteworthy dishes are com ga hoi an, cari chay, vegetarian curry, xoi ga, and a lo lat appetizer.

In the mood for Korean food? Check out Million Restaurant on Sheridan Street. This is a kid-friendly restaurant. The yakiniku grinds costs around $50 but it is well worth it. It’s a carnivore’s dream come true. When you order the set, sides come with it, such as kimchee, pickled onions, seasoned lettuces and fishcake. The rice is moist and you have a variety of sauces should you choose to spice it up a bit.

La Mer is an upscale French restaurant located on Kalia Road. It’s fancy so leave the kids at home and dress appropriately – there’s a dress code. This is definitely a great choice for a special occasion. When a meal starts with champagne, you know you’re in for a wonderful evening.

This restaurant deserves its five star rating. The service is impeccable and the atmosphere is extremely peaceful. Each entree is perfectly prepared and is in keeping with the French tradition, accompanied with a sauce that enhances the dish. The staff is knowledgeable and the wine pairings complete each dish. This restaurant is not cheap but well worth the splurge.

The lobster and beet medallion salad has a scrumptious lemony sauce. The escargot is cheesy and if you close your eyes when eating this luscious dish, you’ll feel like you’re in Paris.

Michel’s at the Colony Surf is a perfect romantic dining experience. You’ll need to make reservations. The menu is masterpiece featuring appetizers such as Michel’s famous lobster bisque with fresh Maine lobster meat flamed in Cognac right at your table. The Caesar salad is also prepared at your table and consists of baby romaine lettuce, hearts of palm, a creamy dressing topped with the anchovy.

The steak tartar is also prepared at your table and this raw sirloin is fresh and local. The Helix Escargot Bourgogne includes six snails swimming and a delectable garlic, herb butter.

There are many entrees to choose from including an island seafood cioppino that includes Onaga, salmon, lobster, scallops, prawns, clams, squid, and mussels in a rich Italian tomato base. If you’re in the mood for steak, the beef tenderloin Rossini is a prime cut of black angus served with an incredible foie gras, truffle and chutney Madeira sauce. Can’t make up your mind? Try the 6 course tasting menu. You can’t go wrong.

Save room for dessert! The cherries jubilee has fresh bing cherries soaked in amaretto and cognac served over vanilla ice cream and topped with mouth-watering chocolate shavings. A local favorite, the Hawaiian apple and banana flambe is prepared using bananas grown locally served over vanilla ice cream.

Chef Mavro is putting on a show at his restaurant located in beautiful Honolulu. This five star restaurant requires reservations and offers an array of exquisite food. Start your evening with a variety of caviar with a perfectly paired glass of wine.

Choose from the three course menu that includes scallops, and of course the perfect glass of wine. You’ll also be treated to a mango duckling brilliantly prepared, finished off with a coconut Calamansi. This wonderful dessert is made with fresh coconut mousse, calamansi-cherry coulis, served over an almond ice cream topped with candied lime leaves. The perfect pairing of a vintage port is the best way to finish an incredible meal.

Four and six course meals are also available.

Pho Bistro 2 is a Vietnamese restaurant located on Kalakaua Avenue in Honolulu. As one of the best restaurants in Honolulu, both locals and tourists will love this place. It’s kid-friendly and a comfortable atmosphere. Although they have a private parking lot, it’s small so take a cab or ride together if you have a large group.

The food is fresh and good. The summer and spring rolls are superb. If you’re not very hungry, the summer and spring rolls should be satisfying. However, if you’re really hungry, consider ordering the large combination pho. Great soup served with different spices, allowing you to control your spice level. You can order your beef rare on the outside and the soup is hot enough to cook it.

Hy’s Steak House is definitely one of the best restaurants in Honolulu. Its cuisine is continental and the decor and menu combines the cultures of European, Hawaiian and American. The main room resembles an English chateau reminiscent of a traditional gentlemen’s club. The main dining area is cozy and decorated to resemble a library. The walls are framed with books and art, the wood molding is exquisitely detailed, the Tiffany stained glass framed with dark mahogany paneling is unique and the chandeliers are simply extraordinary.

Walking into Hy’s Steak House, one of the best restaurants in Honolulu, is like walking back in time. The waiter stations are wood marvels topped with antique marble tops.

The seafood is cooked to perfection as is the steak, chops and everything else on the menu. The waiters wear tuxedos and prepare Caesar salads and desserts tableside. The steaks are prime cuts of beef and seared to perfection.